Shipping Policy

Welcome to Koash by Nidhi! Below are the details of our shipping policy to ensure a smooth shopping experience for our customers:

1. Pan India Shipping

   • We proudly ship our anti-tarnish jewellery across India.

2. Shipping Charges

   • Enjoy free shipping on all orders above ₹899/-. A standard shipping cost of ₹100/- will be charged on orders below ₹899/-

3. Order Processing Time

   • Orders are processed within 1-2 business days.

   • Please note that orders may not be processed on public holidays.

4. Estimated Delivery Time

   • For cities outside Delhi/NCR: 6-7 business days.

   • For local orders within Delhi/NCR: 2-3 business days.

5. Order Tracking

   • A tracking ID will be shared via email once your order has been dispatched.

6. Prepaid Orders Only

   • Currently, we only offer prepaid payment options. Cash on delivery (COD) is not available.

7. Address Change Requests

   • For any address change requests, please get in touch with us at koashbynidhi@gmail.com.

8. Exchange Policy

   • We currently offer exchanges only.

   • If a product is delivered with a defect, it is replaceable within 4 days from the date of delivery. An unboxing video is mandatory to claim an exchange.

9. Failed Delivery Attempts

   • If delivery attempts fail more than twice, the package will be returned to us.

10. Customer Support

    • If you have any questions or need assistance, please email us at koashbynidhi@gmail.com. We are here to help you every day.

11. Policy Updates

    • Koash by Nidhi reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.

Thank you for choosing Koash by Nidhi. We strive to make your shopping experience delightful. Happy shopping!

Contact Us

If you have any questions about our Shipping Policy, please contact us by e-mail koashbynidhi@gmail.com